- Returns and Exchanges
Returns and Exchanges
At IFD Furnishings, we are committed to providing the best possible buying experience to our valuable customers. Your satisfaction is our ultimate goal.
If the furniture does not work for you, we do offer a 30 days Return & Satisfaction Guarantee. We will issue a refund to you less all return shipping charges and 15% restocking fee upon receiving the merchandise in original package, undamaged, unassembled and new condition. Any damage may occur to merchandise during return shipping will be deducted from your refund, therefore, please make sure you pack the return merchandise carefully.
Please note that we cannot cancel, change or arrange return on Custom Order, Layaway, or Special Order. All deposits on these types of orders are non-refundable after 30 days from order date.
Damage or Defective Returns:
We will cover the cost of returning of a defective or damaged item(s) that was found at the time of receiving. All details of the damage or defect must to be clearly noted on all copies of the Delivery Receipt upon your inspection during your delivery in order for us to process the return.