Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
IFD Furnishings

Warranty Information

Frames Used In Upholstered and Leather Products: Limited Lifetime* Warranty

Recliner Mechanism: 5 Year Limited Warranty

Sleeper Mechanism: 5 Year Limited Warranty

Sleeper Mattress**: 3 Year Limited Warranty-Pro-rated

Cushions***: 1 Year Limited Warranty

Leather & Upholstery Fabric****: 1 Year Limited Warranty

Finishes and all Other Furniture Products: 1 Year Limited Warranty

Springs & Webbed Seating System: 5 Year Limited Warranty

 

*As used in these Limited Warranties, “lifetime” means the normal useful life of the product under reasonable use.

**After the first year of use, IFD will replace the sleep mattress on the following prorated basis:  more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered.

***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect.

****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect.  These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident.  These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.

 

LIMITATIONS AND EXCEPTIONS

 

The following limitation and exceptions apply to the Limited Warranties:

 

All Products

These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased “as is” or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer.

 

Chemical Treatments

These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the consumer, and any such chemical treatments or protective coatings voids all warranties.

Leather, Upholstered Fabric and Finishes

The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other Furniture Products” do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties.

 

Modifications to Products

These Limited Warranties do not apply to any products that have been altered by consumer, or company without the express written authorization of IFD.